Privacy Policy
1. Data Controller
Steve Abraham is the data controller for the personal data processed through this service. You can contact us at help@steveabraham.net.
2. What We Collect
Account information: name, email address, postal address, phone number.
Domain registration data: registrant name, organisation (if applicable), address, email address, phone number — as required by domain registries.
Payment data: card payments are processed by Stripe. We do not store your card details. Stripe’s privacy policy applies to the processing of your payment information.
Technical data: IP address, browser type, and pages visited — collected automatically when you use our website.
3. Legal Basis for Processing
Contract: to provide you with domain registration and related services you have requested.
Legal obligation: to comply with registry requirements, ICANN obligations, and applicable law.
Legitimate interest: to maintain the security of our services, prevent fraud, and improve our platform.
4. How We Use Your Data
We use your personal data to:
- register, renew and manage domain names on your behalf;
- process payments;
- communicate with you about your account and services;
- comply with legal and regulatory requirements;
- maintain the security and integrity of our platform.
5. Who We Share Your Data With
Our upstream registrar (Realtime Register, based in the Netherlands) — to process domain registrations, renewals and transfers.
Domain registries — your registrant data is provided to the relevant registry as required to register your domain. Some registries publish registrant data in public WHOIS directories.
Payment processor (Stripe) — to process card payments.
Law enforcement or regulatory bodies — where we are required to do so by law.
We do not sell your personal data to third parties.
6. International Transfers
Your domain registration data may be transferred to registries outside the UK and EU. These transfers are necessary to perform the domain registration contract and are made in compliance with applicable data protection law.
7. Data Retention
We retain your account and domain registration data for as long as your account is active, and for a reasonable period afterwards to comply with legal obligations and resolve disputes.
Payment records are retained as required by UK tax law (currently six years).
8. Your Rights
Under UK GDPR you have the right to:
- access your personal data;
- correct inaccurate data;
- request deletion of your data (subject to legal and contractual obligations);
- restrict or object to processing;
- data portability;
- withdraw consent where processing is based on consent.
Note that some domain registrant data cannot be deleted while a domain is actively registered, as it is required by the relevant registry.
To exercise your rights, contact us at help@steveabraham.net.
9. Cookies
We use essential cookies to operate the website (session management, authentication). We do not use advertising or tracking cookies.
10. Security
We use appropriate technical and organisational measures to protect your personal data, including encrypted connections (TLS), secure password storage, and access controls.
11. Changes to This Policy
We may update this policy from time to time. We will notify you of material changes via email or through our website.
12. Complaints
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.